Privacy Policy

At PawBasket, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or otherwise interact with our brand.

By using our website, you agree to the practices described in this policy.

We may collect personal information you provide directly when you place an order, contact us, subscribe to our emails, or interact with our website.

This information may include:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment and transaction details
• Any other information you choose to provide

We use your information to provide and improve our products, services, and customer experience.

We may use your information to:

• Process and fulfill orders
• Send order confirmations, shipping updates, and service emails
• Respond to inquiries and provide customer support
• Improve our website, products, and shopping experience
• Send marketing emails, where permitted
• Prevent fraud, abuse, or unauthorized activity

Our website may use cookies and similar technologies to improve site functionality, analyze traffic, personalize content, and support advertising or remarketing efforts.

These technologies may collect information such as browser type, device information, pages viewed, time spent on site, and actions taken on our website.

You can control or disable cookies through your browser settings, although doing so may affect certain features of the site.

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our website and business, such as payment processors, shipping partners, analytics providers, email platforms, and fraud prevention tools.

We may also disclose information where required by law or when necessary to protect our rights, customers, or business.

We retain personal information for as long as needed to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or limitation of certain processing activities.

You may also opt out of marketing emails at any time by using the unsubscribe link included in our emails.

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites or use third-party tools and integrations. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised effective date where applicable.

If you have any questions about this Privacy Policy or how your information is handled, our support team is always here to help.

You can contact us anytime at help@pawbasket.co.